Privacy Policy

Effective Date: February 25, 2026
Last Updated: February 25, 2026

This Privacy Policy describes how Alma Intel ("Alma Intel", "we", "us", or "our") collects, uses, stores, and discloses information in connection with our integration, automation, and data-processing services (the "Service"), including workflows that may connect third-party systems such as QuickBooks Online and n8n.

1. Information We Process

Depending on the services provided, we may process the following categories of information:

• Account and integration data: API credentials, OAuth tokens, app identifiers, connection settings.
• Business data from connected systems: customer, invoice, transaction, accounting, CRM, and operational records.
• Technical data: logs, timestamps, error messages, request metadata, and usage diagnostics.
• Contact information: names, emails, and business contact details for support and project coordination.

We process only the information necessary to provide the requested integration and support services.

2. How We Collect Information

• Directly from you or your organization (e.g., onboarding forms, emails, project setup).
• From connected third-party platforms you authorize (e.g., QuickBooks Online, workflow tools, CRMs).
• Automatically through system logs and monitoring tools used to operate and secure the Service.

3. How We Use Information

We use information to:

• Set up, operate, and maintain integrations and automation workflows.
• Authenticate and authorize connections to third-party services.
• Monitor performance, troubleshoot issues, and provide support.
• Improve reliability, security, and functionality of the Service.
• Comply with legal obligations and enforce our agreements.

4. Legal Basis / Authorization

For client engagements and internal business integrations, we process information based on your authorization, our contractual relationship with your organization, and our legitimate interests in providing and securing the Service.

5. Sharing and Disclosure

We do not sell personal information. We may share information only as necessary:

• With service providers and infrastructure vendors who help us operate the Service (e.g., hosting, workflow, monitoring tools), subject to appropriate safeguards.
• With third-party platforms you authorize as part of the integration workflow (e.g., QuickBooks Online APIs).
• For legal reasons if required by law, regulation, legal process, or to protect rights, safety, and security.
• In a business transfer such as merger, acquisition, or asset sale, subject to confidentiality obligations.

6. Data Retention

We retain information only as long as necessary to provide the Service, support active projects, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and the services provided.

7. Security

We use commercially reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Processing

Our service providers and infrastructure may operate in multiple jurisdictions. By using the Service, you understand that information may be processed in countries other than your own, subject to applicable safeguards.

9. Your Choices and Rights

Depending on applicable law and your relationship with Alma Intel, you may have rights to request access, correction, deletion, or restriction of certain information. To make a request, contact us using the details below.

If you are an employee or representative of one of our clients, please direct requests related to data in your organization’s systems to your organization first, as they may be the primary controller of that data.

10. Third-Party Services

This Privacy Policy does not apply to third-party platforms and services we integrate with. Their collection and use of information is governed by their own privacy policies and terms. We encourage you to review those policies directly.

11. Children’s Privacy

The Service is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the Service after the update constitutes acceptance of the revised policy.

13. Contact Us

Alma Intel
Email: hello@almaintel.ai
Website: https://almaintel.ai